Air’tage Shipping Policy

Last Updated: September 4, 2026

Thank you for shopping with Air’tage. We aim to process and ship every order as quickly and carefully as possible.

Air’tage is operated by STRATEG SOLUTIONS LLC.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will generally begin processing on the next business day.

During product launches, promotions, holidays, or periods of high order volume, processing may take slightly longer.

Shipping Rates

Shipping charges, if applicable, are calculated and displayed at checkout before you complete your purchase.

From time to time, Air’tage may offer free or discounted shipping promotions. Any applicable terms will be displayed at checkout or as part of the promotion.

Estimated Delivery

Delivery times vary depending on the shipping method, destination, and carrier.

Estimated delivery dates provided during checkout are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to the shipping carrier, circumstances such as weather, transportation disruptions, carrier delays, or other events outside Air’tage's reasonable control may affect delivery.

Tracking Your Order

When tracking is available, you will receive shipping confirmation with tracking information after your order has been dispatched.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to update the address if the order has not yet shipped.

Once an order has been shipped, we cannot guarantee that the shipping address can be changed or redirected.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.

If the package still cannot be located, contact Air’tage and we will assist you where reasonably possible.

A carrier's “delivered” status does not automatically determine responsibility, and missing-package claims will be reviewed based on the circumstances of the shipment.

Lost or Damaged Shipments

If your order arrives damaged, please contact Air’tage promptly with your order number and photographs of the package and damaged product.

If your shipment appears to have been lost in transit, please contact us so we can investigate the shipment with the carrier.

Where appropriate, Air’tage may provide a replacement or refund in accordance with our policies and applicable law.

International Shipping

If international shipping is available for your destination, applicable shipping options and charges will be displayed at checkout.

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country. These charges are generally not included in Air’tage product prices or shipping charges unless expressly stated otherwise.

International shipments may also experience customs-related delays outside Air’tage's control.

Returns

Shipping-related returns and refunds are subject to our Return & Refund Policy.

Original shipping charges are generally non-refundable for voluntary returns unless required by law or the return results from an Air’tage error or defective product.

Contact Us

If you have questions about your shipment, please contact Air’tage through the contact information provided on our website and include your order number so we can assist you quickly.

Air’tage
Operated by STRATEG SOLUTIONS LLC
California, United States

Own the Sky. Fly the Legacy.